In this article…
- 13 Qualities To Look For In A High-Quality Plumbing Company
- Finding The Right Plumbing Company For You
Whether you’re dealing with a leak, a clogged drain, or just need some routine plumbing maintenance, choosing the right plumber can be difficult.
With what seems like endless options on the market, it can be difficult to sift through them all and select the one that best fits your needs.
Should you opt for a well-known chain company, or go with a smaller, locally-owned company? Maybe go with a plumber your neighbor recommends?
While all these options could lead you to a decent plumber, what’s crucial is knowing what to look for to find the best plumber for you, which is exactly what we’ll outline in this article.
As the trusted DFW plumber, Jim’s Plumbing Now isn’t just here to provide you with high-quality plumbing services. We’re here to educate you on all you need to know regarding your project.
We understand the wide variety of plumbing quality on the market these days because we see it firsthand.
Unfortunately, we’ve helped many homeowners repair their plumbing that was improperly installed by an inexperienced plumber. And while, of course, we appreciate your business, we want to help prevent that experience for all homeowners in the future.
You need to know what qualities to look for in the right plumbing company, like how long they’ve been in business, the experience of their plumbers, and if they showcase their work.
Let’s dive into each of these qualities (and more) so you’ll know exactly what to look for in the right plumber for you.
13 Qualities To Look For In A High-Quality Plumbing Company
A high-quality plumber will be locally established, have a well-functioning website, maintain their appearances, and more.
Here we will dive into all of the 13 essential qualities a trustworthy plumber should have.
1. Credibility And Longevity In The Business
Knowing how long a plumbing company has been in business and how credible they are is the foundation of a trustworthy plumber.
The length of time a company has been in operation often reflects its reliability and expertise, (although isn’t always necessary to identify a quality plumbing company).
Long-standing companies show they have been around for a while and the business is healthy enough to last in the future, meaning their warranties and guarantees protect their service on your home.
2. They Have An Established Physical Location
A real, reputable plumbing company should have a physical office or defined place of operation. This assures you that the company isn’t just a one-person operation without accountability.
When you look up a business online, ensure the address listed for the business isn’t an apartment or home address. This could indicate the “business” is just a single person operating from their home and not an actual business.
3. Positive Online Reviews
Checking reviews and testimonials from real customers gives insight into a plumber’s reliability and quality of service.
Be sure to read not only the positive reviews, but any negative ones as well to see how the business handles them. If they lash out at any poor feedback, this is a red flag.
A consistent track record of positive reviews is a solid indicator of trustworthiness.
4. Proper Licensing and Insurance
Licensing and insurance is a non-negotiable for a quality plumbing company. It indicates that the plumbers meet specific training and legal requirements.
Insurance, on the other hand, protects both your property and the workers in case of any accidents.
5. Certified and Experienced Plumbers
Having licensed and experienced plumbers and providing them with continued training show that a plumbing company values professional development and staying current with industry standards. This is vital for safety and efficiency in handling modern plumbing systems.
Plumbers can become certified either through plumbing school and certification or by trade. A plumbing company composed of long-term, experienced plumbers showcases their care for hiring the right people who know what they are doing.
6. Master Plumber Credentials
A master plumber has undergone extensive training and has often accumulated years of experience. They’re licensed to handle more complex plumbing tasks that go beyond basic repairs and installations, ensuring a higher standard of workmanship.
A high-quality plumbing company operates under a master plumber who is on call for the team of plumbers if needed. This allows the company to handle more difficult plumbing repairs, expanding its services and credibility.
7. Showcasing Their Team Members
Trustworthy companies are proud of their team and showcase them on their website and social media.
You want to see who your plumber will be, not just a bunch of stock photos of fake plumbers.This provides peace of mind and assures you of their professionalism.
Meet the Jim’s Plumbing Now team!
8. Well-Maintained and Branded Company Vehicles and Uniforms
When your plumber arrives at your home, you want them in a clean, branded vehicle along with a clean uniform.
Would you rather your plumber show up in a dirty, unmarked truck, or a clean van with the logo clearly visible?
The state of a company’s vehicles often reflects their overall attention to detail and how they carry themselves. Branded vehicles also make it clear who is pulling up to your home, enhancing trust.
9. Respect for Your Home And Your Time
A professional plumber will respect your home as if it were their own, wearing booties over their shoes, cleaning up after the job, and being cautious not to damage your property.
You want a plumber who listens to your concerns, explains the necessary work in understandable terms, and respects your choices and property.
They will also be respectful of your time when in your home, working efficiently to fit your schedule.
10. Transparent Pricing
Reliable plumbers provide clear, upfront quotes without hidden fees. They explain the costs associated with a job before starting work, offering a detailed breakdown of labor and parts.
The last thing you want is to be blindsided by a plumbing company that advertises one price and then switches it up on the job.
11. Comprehensive Education and Explanation
A trustworthy plumber will explain all possible solutions to your problem and educate you on which they recommend, not just try to sell you on the most expensive choice.
This allows you to make an informed decision without feeling pressured into unnecessary services you don’t need.
Explore our Learning Center for your plumbing project!
12. Professional Affiliations
Membership in professional organizations, like the Plumbing-Heating-Cooling Contractors Association (PHCC) or local trade groups, can indicate a plumbing company’s commitment to ethical business practices and quality standards.
For example, Jim’s Plumbing Now is a member of the National Foundation Repair Association because of our work to perform plumbing repairs after foundation repair.
Being a part of this organization connects our company with others in the industry and also allows us to continue to improve our business and provide better service for you.
13. Quality Warranty and Guarantee
The warranty a company offers shows how well a company provides and that they stand behind their work.
A confident and reliable plumber will offer warranties on their work and the parts they use. This provides homeowners with assurance that the plumber stands behind their work.
A plumbing company with no warranty or guarantee shows they don’t back their work and their products will most likely fail in a few short years.
Finding The Right Plumbing Company For You
Now you know 13 essential qualities to look for in a trustworthy plumber and can confidently find the right one for your project.
A high-quality plumber should be able to take on an array of services, from simple toilet repair to whole-home repiping under your foundation. Their team will consist of licensed and master plumbers who work to educate you and provide you with the most reasonable solution.
A plumber you might not want to work with will show up in an unmarked van, be disrespectful of your time, and try to sell you on products and services you don’t need.
Finding the right plumber for you really depends on your wants, goals, and budget, and remember that cost and quality always go hand in hand.
If you need quick, simple service and don’t care too much about how well it’s installed or repaired, then choosing a less experienced, less expensive plumber may be what’s right for you.
On the flip side, if you need significant (or minor) plumbing repair and want to be sure it will last and protect your plumbing in the future, then paying more for a high-quality plumber will be worth it.
Trustworthy plumbers with all 13 qualities outlined in this article will provide you with 5-star service, care for your home, and offer comprehensive solutions.
Understanding what great qualities to look for in a trustworthy plumber is one side of the coin, though. You also want to know what not-so-great qualities you should watch out for to avoid falling into the trap of an untrustworthy plumbing company.
Check out this article that details nine red flags to look out for in a plumbing company so you can properly spot both the good and bad qualities in any company and find the right one for you.
Looking For A Trustworthy Plumber In The DFW?
At Jim’s Plumbing Now, our team of licensed, journeyman, and master plumbers are here to properly inspect and diagnose your plumbing issues and provide you with all the information you need to make a well-educated decision.
Whether you need water heater maintenance, leak repair, or a clog removed in your plumbing, we’re here to tackle it all.
